Privacy Policy

Last updated: 2024

Smartresourcebasics ("we", "us", "our") is committed to protecting the privacy and security of visitors to our website. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have in relation to it. This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Smartresourcebasics is the data controller responsible for your personal data for the purposes of this policy.

1. Who We Are

Smartresourcebasics
182 Penny Lane
Liverpool, L37 4ZW
United Kingdom
Email: info@smartresourcebasics.com
Phone: +44 151 569 8204

2. Personal Data We Collect

We collect personal data through the enquiry form on our website. This is the only means by which we actively gather personal information from visitors. The form asks for the following data:

Full name
Email address
Phone number
Details of your enquiry, including any preferences regarding custom-made furniture (for example, materials, dimensions or design ideas you choose to share)

We collect this data solely to respond to your enquiry, prepare quotations, discuss bespoke furniture requirements, and, where you become a customer, to fulfil any resulting order or contract.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Consent (Article 6(1)(a)) — where you voluntarily submit the enquiry form and, separately, where you accept the use of the non-essential cookie described in Section 5.
Contract (Article 6(1)(b)) — where processing is necessary to take steps prior to entering into a contract with you, or to perform a contract for custom-made furniture.
Legitimate interests (Article 6(1)(f)) — where we need to respond to general enquiries and maintain accurate business records, provided this does not override your rights and interests.

4. Retention and Sharing of Data

We retain personal data submitted through the enquiry form only for as long as necessary to handle your enquiry, deliver any agreed order, and comply with applicable accounting, tax or legal obligations. Once this purpose has been fulfilled and no further retention obligation applies, the data is securely deleted.

We do not sell or rent your personal data. We may share limited personal data with trusted service providers who assist us in operating our business, such as hosting providers or delivery partners for furniture orders, but only to the extent necessary and under appropriate confidentiality obligations. We do not transfer your personal data outside the United Kingdom without ensuring appropriate safeguards are in place.

5. Cookies

Our website uses one cookie only:

Cookie Name	Purpose	Duration
consent_mode	Stores your cookie consent choice	1 year

This website does not use analytics cookies of any kind and does not deploy tracking technologies such as session identifiers or cross-site tracking cookies. Advertising measurement is only activated after you have given consent, and it operates exclusively on the order confirmation page, solely to measure the effectiveness of advertising related to a completed transaction.

6. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

The right to be informed about how your data is used
The right of access to the personal data we hold about you
The right to rectification of inaccurate or incomplete data
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing based on legitimate interests
The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at info@smartresourcebasics.com. We will respond to your request within one month, as required by law.

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: